January 19, 2024
Hello. This is Stanton Jones with a special video edition of what’s important in the IT and business services industry this week.
If someone forwarded you this briefing, consider subscribing here.
The Big 3 Takeaways
As we discussed yesterday on the fourth quarter 2023 ISG Index call:
- Record-setting mega-deal activity led to the best year ever for managed services in 2023.
- Managed services demand will remain strong in 2024 as enterprises look to optimize costs as they deploy AI.
- AI will generate new demand for IT services; however, talent shortages and discretionary spending pressure will continue to weigh on the market.
Here’s a quick video recap:
You can watch the full call replay
here and access the slides from the call
here.
Register Now for the 2024 Q1 Webcast
Register Now for the 2024 Q1 Webcast
About the author
Stanton Jones
Stanton helps enterprise technology leaders, IT service providers and buy- and sell-side professionals make sense of the global IT services sector. Stanton's weekly briefing - the Index Insider - is read by thousands of industry stakeholders each week.
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