<span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text" >Targeting Technology to the Traveler</span>

June 1, 2022

Targeting Technology to the Traveler

Written by: ISG

The travel, transportation and hospitality industry spent the bulk of 2021 cleaning up after the pandemic and looking ahead and preparing for a new reality centered on “experience” for both for the traveler and the hotel employee. Technology for 2022 and beyond will leverage advanced analytics and data to achieve hyper-personalization, and systems will be able to deliver optimal engagement through personalized, online or mobile-led experiences. The goal is to deliver a seamless experience that leads the customer from planning through booking and traveling and into an ongoing relationship, post-travel.

Read the full article in Hotel Business here.

ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including 75 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth

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Targeting Technology to the Traveler

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